Return Policy

At Omery.eu, we want you to be fully satisfied with your purchase. If for any reason you wish to return an item, please review our return terms below:

  • You have the legal right to withdraw from the purchase contract within 14 days of receiving your order.

  • Items must be returned in their original, unused condition, complete with all tags, labels, and packaging intact to be eligible for a refund.

  • Return shipping costs are the responsibility of the customer.

  • To initiate a return, you must submit a withdrawal request using our standard return form, available here: [Download Link]. This completed form must be emailed to info@omery.eu no later than 14 days after receiving your order, and a printed copy of the same form must be included with the returned goods.

  • Upon request, you must be able to provide proof that the item was handed over to a shipping service within 14 days of receiving your order.

  • Once we have received and inspected the returned goods, we will issue a refund to the same payment method (Bank, Credit Card, or PayPal) used for the original transaction. Please note that original shipping charges are non-refundable.

  • If the returned item shows signs of use, damage, or reduced value, we reserve the right to deduct a portion of the refund to reflect the depreciation.